Privacy Policy
Company: Smart Mate Technology
Smart Mate Technology respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or engaging with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and other contact details.
- Project Details: Information related to service requests, property type, and project scope.
- Payment Information: When required, for invoicing and secure payment processing (handled via third-party platforms).
- Website Usage Data: IP address, browser type, pages visited, and time spent on our website (via cookies and analytics tools).
2. How We Use Your Information
Your information may be used to:
- Provide services, estimates, and invoices
- Schedule consultations, installations, and support
- Respond to inquiries and customer service requests
- Improve our website and services
- Send updates, appointment reminders, or service notifications
- Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Sharing Your Information
We may share your information with:
- Trusted service providers who assist us with payment processing, scheduling, or delivery of services (under strict confidentiality agreements)
- Regulatory authorities, when required to comply with legal obligations
- Internal team members for the purpose of completing your project or responding to service requests
We never share pricing, estimates, or project-related details with outside parties without your consent.
4. Data Security
We take reasonable precautions to protect your information. While no system is 100% secure, we use encryption, access controls, and secure servers to help protect your data from unauthorized access or misuse.
5. Your Choices and Rights
You have the right to:
- Request access to or correction of your personal information
- Request deletion of your data (unless we are legally required to retain it)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at [Insert Email].
6. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience and collect website usage data. You may disable cookies in your browser settings, though some site functionality may be affected.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before providing personal information.
8. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised effective date. Continued use of our website or services after changes are made constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Smart Mate Technology
Email: info@smartmateco.com
Phone: +1 (310) 975-4200
Address: 20501 Ventura Blvd. Suite 130, Woodland Hills, CA 91364